Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Alison Gibbons Volkswagen Caddy
Just driven away in a smart VW Caddy. Nick has been extremely helpful from the outset and the whole process has been stress free. Highly recommended. Ten out of ten! Will definitely be back in the future. Kind regards, Alison Gibbons
Charlotte Mercedes Sprinter
Recently bought a Mercedes Sprinter Van and everyone was very helpful from start to finish, not pushy and nothing was too much trouble. Definitely recommend and use again.
Thank you SVS
Aidan Fletcher Titan Security Fencing Ltd
We are a fencing contractor and needed to upgrade our company vehicles we called into SVS and from the start we was looked after by Nick and his team, being RAC warranty assured also gave us piece of mind, we purchased one van off SVS and then ended up purchasing another van and pick up, the after sales have been outstanding and couldn't ask for more, I would highly recommend Simply Van Sales to anyone, Mr. A Fletcher MD Titan Security Fencing Limited.
Stephen A Oxley and Son Ltd Vauxhall Vivaros
Really please with the 2 vans i have bought from Roy and Nick at SVS, I would highly recommend anyone wanting to buy there next van.
Thanks again guys
Regards
Stephen @ A.Oxley and son LTD
Daniel VW Transporter Kombi
The guys here have been great. Not pushy at all. Really pleased with the van we got. They sorted some minor issues out quickly. Friendly approach and at the end of the phone whenever we needed.
Tom Gate Volkswagen Caddy
Bought a Caddy off these guys in January. Great friendly service from Nick and stuck to his word on everything he said. Just had the van back so they could stick me another 12 mth MOT on it as they said they would. Will definitely be back once im ready for another van. Cheers guys
K Davies Mercedes Sprinter
I recently bought a Mercedes sprinter van from SVS and I can't recommend them enough. Customer service was fantastic from start to finish and Nick was excellent to deal with. I would definitely recommend them if your looking for a used van. Kind regards Mr K Davies
Richard Cardiff Vauxhall Astra Sportive Van
Excellent service from a little gem of a garage, good selection of clean quality vehicles, in a spotless establishment. Nick knows his stuff without any pressure, Roy, a character, who is happy to work with you to make the deal happen, the lads in the yard who serviced and buffed, to a showroom finish also deserve credit. A quality outfit that deserves high praise, would highly recommend, you will not be disappointed.
Paul Bailey Mercedes Vito Van
Thanks so much to Roy, Nick and the team for a fantastic deal on my new van, which I am over the moon with. They are very professional, welcoming and provide a great service. will be recommending to everyone and will continue using for my M.O.T and service. Thanks again guys Paul Bailey
Vicky King Ford Fiesta car derived van
I am so glad I found SVS.

I needed to buy a van but felt a bit apprehensive about approaching an unknown garage. But....Nick, Roy and the team were fantastic. They were all very welcoming, knowledgeable and helpful.

I have had the van a couple of weeks now and its great. I have been in touch about a couple of things and they have continued to be helpful. Nothing has been too much trouble. I feel the guys want to provide an honest service and will do their best to keep you safe on the road.

I would confidently recommened SVS to anybody. I can't see me going anywhere else.
Kyle Rourke Ford Connect LWB
I bought my first ever van from here and when I arrived I was kindly offered a drink and they said to feel free to look in any van I want. When I found what I was looking for they put no pressure on me to buy the van and was very helpful with offering me advice! There was a minor squeaking sound when I test drove the van and when I came back to buy, it was all sorted straight away for me! They also knocked a bit off the final price to cover for my road tax and this shows they will do everything in the power to keep customers happy!! Roy and Nick are top lads and I thank you guys very much for your services!
Charles Powell
Very helpful and professional, thanks again
Florin Prisacariu Citroen Dispatch wheelchair access vehicle
Roy has been outstanding, always assisted at a very high standard, even after the purchase, not easy to find someone like Roy, made the purchase of my Citroen Dispatch as smooth as possible, Even though I reside in Scotland he has always been helpful, Highly Recommended SVS *****
Paul Little 2016 VW Transporter T6
FANTASTIC SERVICE AND SALES
Having searched the net for a new van I found one for sale at SVS , i read the reviews left by previous customers, although all favourable I did wonder if they could be real. Anyway I decided to go and see the van ,upon meeting both Nick and Roy I felt at ease, they were friendly and very helpful. I had taken my van to see if a p/x would be possible ,i was offered a good price and a deal was done. I am now the proud owner of a vw transporter , i am really pleased with the friendly and professional service I received and would recommend SVS to family and friends.
Gabor Dombai Ford Transit SWB
Very good dealership

Friendly staff, quick and accurate procedure. Recommend for businesses
Chorley Football Club Ford Transit Crew Cab
Roy, Nick and the Lads at SVS have been truly fantastic and honest from first point of contact, What stands out is the level of customer service SVS provde and don't just sell you a van and don't want to hear or see you again, we had a slight problem with our van but everyone at SVS fell over backwards to get the Van fixed and back on the road ! The support you have given to Chorley Football Club is very much appreciated and we all hope to continue to work with SVS in the future. P.S. The coffee is decent too !
Northwich Fireplace Showrooms Ford Transit Jumbo
Great service again from the guys at Simply Vans
Will Hope VW Caddy
Cheers for a great van and great service
Andy Walker VW Transporter SWB
Hello Guys @ SVS

I have never felt inclined to write a review in my life. Either good, or bad.
But there was no way that I wasn't going to write a review for Simply Van Sales... a good one by the way...

I needed a van for my self employment after being made redundant in 2016. Simply Van Sales was one of the first places I visited.
I had a look around without any pressure and a good chat with the guys there.

I left with a handshake and a positive feeling about SVS.

My girlfriend and me looked around a couple of other van vendors. And don't get me wrong, there was nothing wrong in particular with these other companies, but I just felt drawn back to SVS. My girlfriend agreed. We just wanted to do business with SVS.
At SVS, there was no BS whatsoever. No sales pitch rubbish, and we could just sense their honesty, enthusiasm and genuine friendliness. It was also obvious that they adopted a good old fashioned business attitude. They didn't want to just "Sell me a van".
They wanted and cherish an ongoing relationship were they were always there for their customers.

All the staff there are great. And the main men, Roy and Nick are just so helpful and obliging. Nothing was ever too much trouble and I knew I could rely on them for ongoing support - whatever was needed.

I have been back there a handful of times since my van purchase. I have never been ripped off and always experienced a great, genuine and friendly service from them.

I've even called in for a cup of tea and a chat when I was passing by.

I honestly will not go anywhere else for with all aspects of my van.

Does this review sound manufactured or false in any way? Well it's certainly neither. Like I said, I have never felt compelled to take the time to write a review, but these guys deserve it. Full stop.

I highly recommend them and they have my permission to hand out my mobile number to anyone who wants to chat or to be certain that this review is authentic.
My name is Andy Walker and I live in Worsley, Manchester.

I also (can't even blame my girlfriend...) smashed my wing mirror off and thought of no body else than SVS for assistance. I had to be in Glasgow on the same evening. They bent over backward to get the parts replaced there and then and I was on my way. And again... not overcharged by any degree.

They're good lads with loads of experience and they are honest, helpful and very friendly.

A good old Family-run business who don't want to have eyes out.

Highly recommended. And I sincerely hope this review helps their business. They deserve it.

Sincerely,

Andy Walker.
Andy Owen Audi A4 Avant S-Line TDI
Bought my dream car here and couldnt be happier, service was perfect, I couldnt reccomend this place more. 12 month tax, MOT, RAC membership and 12 month warrenty was an absolute bonus too great deal. Couldnt be happier.
Andrew and Margarita VW Caddy maxi
We bought a caddy van from SVS in July and would like to say the lads there made sure we was at eases and made are decision easy. Nick the sales men explained everything we needed to know about all the vans we was looking at buying.
When we chose the Caddy maxi there was some added extras we need them to do at are request and these was done before we collected, They even went the extra mile and had a small dent removed even though we had not stated this at order point.
We would highly recommend Simply Van Sales to any one that wants great customer service and a Great van or vans
Thank you again lads
Andrew and Margerita
VW Caddy maxi
6t Construction Hyde Ford Fiesta van
Nick and Roy have provided a reliable and transparent service from start to finish.
Even when we had a minor vehicle issue, they took the initiative straight away to get the van back and fixed ASAP. I wouldn't hesitate in recommending SVS to anyone
Mhairi Davidson 6t Construction
Steve Kennear
Hi, I dont normaly write coments. but i think Simply van sales should be put out there, so people can see and buy with piece of mind, Roy and his team are down to earth decent people ready to help, this is not the first time i or my son have had vans from SVS. They treat you like part of a family, the vans i have had i have never had a problem with them, but if i had of Roy has said to me to call in with it and it will be sorted out and if needed they would have had a van to use till fixed i would not hesatate to go back and send family and friends their.
Thanks again Steve Kennear Vauxhall Vivaro
Nick from Mancunian way VW Crafter MWB
A pleasure to do business with!! From the second I stepped foot in forecourt, to the time I left in one of their vans, the whole process was excellent. Great customer service, couldn't do enough for me. They even paid for the sign writing because we are a charity, www.mancunianway.org.uk, which really helped us out. If you want good customer service, and people you can trust, then this is the place for you. Feel free to get in touch if you want me to validate any points.

Regards
Nick
Mr D Danford Ford Transit Custom
My experience of buying a van from this dealer was positive from beginning to end. Our preliminary communication was friendly, I was made to feel very welcome on arrival, and the whole process of buying the vehicle was very smooth indeed. Any issues or queries were dealt with immediately, and the dealer made me feel like nothing was too much trouble for him to sort out.

Thanks again
Wayne Vauxhall vivaro crew van
I came here after having a nightmare with another garage over a van.
Roy came across as an honest chap. None of the usual sales spiel, just honest advice and total transparency with regards to his vans.
I found a Vauxhall vivaro 2012 sportive and it has to be one one the cleanest vans I've seen. Everything was spot on with it and he even fitted me a tow bar at a great price.
I've recommended him to a number of people and I'd have no concerns buying another van from him.
I bought this van a year ago, I never leave reviews straight away...
Great guys and Service!
Ian McCann Ford Transit
I felt so comfortable with the fellas at Simply Van Sales ( Nick and Roy ) that I agreed to buy a vehicle I hadn't even seen. All their stock is very tidy and they are friendly, honest and not pushy in any way
The van was exactly as described and even had loads of extras that I wasn't expecting such as Sat Nav, heated seats, heated window, air con and hands free kit and they did the M.O.T and service and 6mth Rac warranty and no extra cost
They gave me a proper fair price on my part exchange even though it had no MOT and removed my bulkhead and put it in my new van. Again not a penny was charged for this service.
2 weeks after purchase I had a slight fault with my battery. It wasn't covered under warranty but this wasn't a problem. Jamie the very clued up mechanic had the battery off and replaced it with a brand new one before I had even time to finish my cup of tea.
If you are a local business these fellas will look after you

Ian McCann Ford Transit
David Aldred Vauxhall Vivaro LWB High roof
The lads at Simply Van Sales were very welcoming from the minute I walked in and have continued to be very welcoming ever since, even going as far as running to the shop to get me fully skimmed milk for my cup of tea as that's all I can drink. I've even popped in for a brew and a bit of advice on my way for my weekly shopping. Nothing is too much trouble for them and if they say they will do it, they do. No false promises with these guys. They also gave me a good price for my part exchange. I would definitely recommend Simply Van Sales.
Thanks again
David
Keith Deakin From Jersey Bought a Mercedes Sprinter Minibus
Dear Simply van sales

Simply unbeatable, simply the best, simply van sales!

From start to finish, these guys make you feel like you are their only customer! In a modern day of competitive vehicle sales it is immediately apparent that they care about what you need, not what they want to sell. "We will call you back within the hour" means exactly that. If I ever need another vehicle, I simply need to call one number. Well done SVS, your customer service is simply inspirational.

Keith
Jersey
Roger and Sue Jones Nissan Primastar High Roof
Good morning Roy,
Hope you remember me, you supplied me with Nissan Primastar,High Roof, back in January. I am going to try to send you some photographs of my vehicle now, later today. Please let me know when you receive them, I am not very good at computers
.Can I add that the professional service I received from yourself and Andy was brilliant. Your advise as to the right vehicle to convert to a campervan was essential,(I could have made a big mistake and purchased one with a smaller load capacity and then found out I was driving over weight ) a previous garage I visited made no reference to that. All the agreed work that I requested was done satisfactory,The van was delivered to my home fully valeted at no extra cost (50 miles away) You also gave me a six month warranty, which I have not had to use because the van was right and was checked out by yourselves before you bought it.Sue and I were impressed how friendly and helpful you were, she was starting with a winter cold and really felt unwell,Andy offered to make her a hot drink,I think he would have put her to bed with a hot water bottle in your camper van if I had asked😂.Sadly because of terminal snoring my camper van will have to go,so when it is sold there is only one place I am going to visit and that is Simply Van Sales.
Best regards to you and your team.
Roger and Sue Jones
Jason Davies VW Caddy
Hi just a quick word to thank every one at svs , after looking around all the van garages in the Manchester area , svs by far the best friendly down to earth guys , no hassle off them to buy , gave me a great price for my old van to ! Would recommend them to anyone , bought a vw caddy off them was like brand new ,

Thanks a lot Jason , Wrexham
Carl S. 2015/65reg VW Transporter T5
Would just like to say a massive thankyou to roy, from the day i visited simply van sales and purchased my vw transporter had it colour coded and alloys fitted, to the day i picked it up he was so helpful with any questions i had. Highly recommend them. And if your after a vw transporter hes the guy to see. Thanks again.

Carl S.
Scott Holt VW Transporter
Brilliant van & service was 2rd to none, Just trying to find an excuse to buy another!
Paul A O'Grady
What a great company, excellent before and after sales. One month after my purchase of my new van and a couple of silly faults came up (window switch and tiny crack in window).Was really quick to deal with the matter and even supplied a courtesy van so I could keep working!! Would well recommend 100% if your after an honest easy purchase with peace of mind.
Thanks guys
Keep going I'll be back one day for my second van...
Mike and Maria Citreon Relay L4 H2 Birmingham
Hi Roy
Just a quick message to say thank you to SVS for a great service and great van witch was delivered today. Andy is a credit to the company and was a pleasure to deal with.
Thank you Mike and Maria
Garry C
Thank you to Andy for all your help in finding me the perfect van, The VW Caddy is perfect for what we need it to do, Also the Amount of VW Caddy's you have in stock was overwhelming! The finance was smooth and explained to me fully, From me coming in a 10am I was driving away at 1pm with my new van, I have been to other dealer who say drive away in 1 hour to be told will be ready in 3 day! Not at Simply vans, True to there word
Thanks again
Garry C
Guy Robinson Mercedes Vito Dualiner

I have just parted with my 15 large to Roy for a Vito Dualiner the van is as they advertised it, A Fantastic van! The compound and workshop are bang tidy always a good sign! As are all Roys (SVS) vans he has for sale. This bloke is as straight as they come i can highly recommend anyone to buy a van from Roy @ SVS
Best Regards Guy Robinson
Tom Hawkins Renault Master
Thanks Roy and the team from Simply Van Sales. You made the process of getting a new van simple, straight forward and good value. Great communications and you lived up to your promises. Highly recommended.

Tom Hawkins
Peterborough
Chris Powell Plumbing
Hi Roy,
Just a quick note to say the vans great! The initial niggles with the sensors are now fine and thanks for sorting them so quickly and efficiently.
Thanks for a great friendly service from everyone at SVS, I wouldn't hesitate to recommend you to anyone after a really nice VW. (I already have, several times!)
Kind regards
Chris Powell
Jason Gregory VW Caddy Maxi Kombi
Recently bought my VW Caddy Maxi Kombi from the guys at SVS and can honestly say the whole process was fantastic, no sales pressure just total honest advice from Roy and his team
very knowledgeable and they could not do enough to help, very pleased with my purchase and would recommend anyone who is thinking of buying a van to make svs there first port of call
Thanks Roy and his team
Jason
Paul Balls Ford Fiestavan
Great van great service,thanks to Roy and his team
Regards
Paul Balls
James Anthony VW Caddy SWB
Hey up,

Just a quick email to say how impressed I was with the team at SVS the other week. They were very helpful and knowledgeable, most of all they are a friendly bunch and have time for a cup of coffee and a laugh. Just made the whole process of buying a van much more enjoyable. Would recommend svs to anyone looking for a van (either private or commercial) I'll definitely go back to them the next time I'm looking for one. Thanks fellas and keep up the good work.
James
Frank and Shirley Lees VW Caddy Maxi Kombi
Dear Roy and all the staff at Simply Van Sales (SVS)

Just thought we would drop you a line to let you know that we are delighted
with the vehicle and its exactly what we wanted at an unbelievably
reasonable price!
the attitude of your company is very courtious, amiable,professionial and
reassuring which gave us the confedence to go ahead with the purchase.
additionally,a full service history and a 3 month warranty was another
attraction together with 3 months free breakdown cover with the R.A.C.
we recently had some very minor "teething problems" with the vehicle
which were repaired very speedily at a time of our convenience.
the mechanic even rermedied another problem free of charge that was
our fault!
as a result, we have no hesitation in recommending your company to any
Potential customers.
Thanks again
Kind regards
Frank and Shirley Lees
Carl Chadwick Ford Transit SWB
Hi
I would like to thank all the team at SVS for a top service From the start of looking for a van to the after service these guys are total professionals There is only one place to buy a van that's off Simply Van Sales thanks Roy and all the team and for all the coffee. Carl
David Jones Mercedes Sprinter lwb
Good Morning Roy

Just a quick email, to say how pleased we are with the van that we bought from Simply Van Sales.

I would also like to add, the whole experience from coming to the "garage" to look at the vans, too buying the van was dealt in a complete professional manor, any questions we had were answered in a true and honest way, which made us feel completely at ease.

Again thank you, and when we need another vehicle/van, Simply Van Sales will be our first port of call

Kind Regards
David Jones
Managing Director
Solix Frame Solutions Ltd
Hot Tubs North West
Hi Roy,
Just a quick email for you to thank you for the service I got from you and your lads when I came to buy my new Mercedes Vito Dualiner, I am very pleased with the service from start to finish, I had a minor problem with the electrics on the tow bar but drop it off with you. It was resolved in no time, best of all with a smile, even cleaned it for me witch was a bonus!
Would definitely recommend
Thanks again
Chris Bell
Mrs walker
Hi Tina,
just a quick email to say thank you for all your help today, nothing was to much, i had been looking for a van for our cleaning company for over a month and came a cross you on the net, when i visited SVS the staff was happy to help, even cleaned my old van for me! there stock of vans are all in tip top condition, making my choice very easy, my Vivaro crew van was like new and still is,
Many thanks
Mrs Walker
Leslie Fenton ford transit swb
Hi Roy,
I would just like to say what brilliant service Roy and his lads @ SVS gave me when I was looking for a van, Also the after care was 10 out of 10!
i would recommend him to anyone buying a van . Thanks les
R.W.Hicks Leek. Staffs
RECOMMENDATION

I recently purchased a Ford Transit Jumbo from SVS (Simply Van Sales ) and from the moment of making contact until the collection of the vehicle I can only thank Husband and wife team Roy and Tina for the complete professional service they provided even after the completion of the sale their after sales care & help has been excellent.
No pressure selling, and the staff are also a credit to them.

R.W.Hicks Leek. Staffs
SRW GardenCare Ltd
Hi Roy, I have just picked up the van I bought from you today. I thought it right that I email you to let you and your team know just how pleased I am with the level of service I received from start to finish. From the initial inspection to the final purchase all my concerns were met with professionalism and resolved instantly....nothing was too much for Simply Van Sales. Roy you've been a pleasure to do business with and more importantly your team are a credit to you, they always look busy with smiles on their faces and thus are very approachable. My van has been presented to me in tip top condition inside and out, making feel almost like a brand new van. It simply has been a pleasure doing business with you and when it comes to buying my next van the answer is simple!.....Simply Van Sales will be my first port of call. Well done to you and your team for providing this first class service. Kind regards, Simon Wardman Director SRW GardenCare Ltd